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Quality Policy

Cooper Group Ltd is constantly working to give our customers the best quality services and products, with better service and the most competitive prices. Therefore nothing less than the highest quality is acceptable and all our employees are expected to work to achieve this. As part of this they are positively encouraged to suggest improvements to systems, procedures, services and products in the pursuit of this aim.

Cooper Group Ltd has achieved Investors in People and is actively pursuing the attainment of ISO 9001 to demonstrate our commitment to quality in our activities. We are committed to achieving continual improvement in our quality procedures and aim to be both proactive in this and where improvement are suggested, to react in a positive and timely manner to improve our service and products. To this end we will:-

  • Train and empower employees to gain their commitment to high quality standards in their work.
  • Give priority to customers’ needs and expectations when making operational decisions.
  • Supply our products and services in a consistent economic and effective manner focussed on and adapted to the needs of each specific customer. Aimed at meeting their requirements rather than a “one size fits all” solution.
  • Measure improvement annually based on targets and work programmes set.


Cooper Group UK News

Bringing you the latest news from Cooper Group UK in the Midlands.
If you wish to contact us call freefone today on 0800 970 4780 or tweet to us @coopergroupuk today

Come and vist us at RWM Hall5 Stand 5W100-X101

Its that time of the year again for the RWM Exhibition 2016, we will be exhibiting in hall 5. Come and see us 13th-15th...

Cooper Group scoop a highly commended at the Family Business Awards 2013

Cooper Group UK were lucky enough to enter the family business awards 2013 and placed “Highly Commended” in the Best Small Family Business Category.

BEST...

Coopers membership to Allmi

Coopers have joined The Association of Lorry Loader Manufacturers and Importers (ALLMI) promoting safe use and handling. For more information click ALLMI.